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Case study: boiler installation 20 October 2026 · 3 minute read

Worcester Bosch 2000 boiler installation in Dunfermline, fitted by our trainee engineer

A Worcester Bosch Greenstar 2000 fitted in a smaller Dunfermline home by Matteo, less than a year into his training with us. Watch the video below.

  • 2000Worcester Bosch Greenstar combi
  • <1Year into his training
  • 1Senior engineer alongside him all day
Matteo, trainee heating engineer at The Heat Network, on a boiler installation in Dunfermline Matteo

Not every heating company works the same way. Some rush the job. Some send whoever's free. At The Heat Network we'd rather build engineers than only fit boilers, and this Worcester install in Dunfermline was done by our trainee Matteo, less than a year in.

When Matteo joined us he'd never worked in heating. What he had was the right attitude: a good work ethic, a hunger to learn and pride in doing the job properly. You can't teach that bit.

With hands-on training and one of our senior engineers alongside him, he's gone from the classroom to real installs. On this job he took the lead on the pipework and hanging the boiler, with everything checked as he went.

Project summary

Location
Dunfermline
Property
Smaller home, one bathroom
Removed
Old, unreliable boiler
Installed
Worcester Bosch Greenstar 2000 combi
Protection
Full system flush, magnetic filter, inhibitor
Controls
Programmable wireless thermostat
Engineer
Matteo, supervised by a senior engineer
The job01

What the customer needed

The homeowner had an older boiler that was costing too much to run and couldn't be relied on. They wanted:

  • A compact, efficient boiler for a smaller home
  • Lower bills
  • Better control over the hot water
  • A local company they could call on afterwards

Why the Greenstar 2000

For a smaller home with one bathroom, the Greenstar 2000 is a great fit. It's compact enough to go in a kitchen cupboard, quiet, and good value. There was no point paying for a bigger boiler here. Our guide to choosing a Worcester Bosch boiler explains the differences.

Matteo working on a radiator during the boiler installation in Dunfermline On the job
What the customer needed02

What we fitted

New boiler and flue

The Greenstar 2000 went on the wall with a new flue, and the brickwork around the old flue hole was made good.

Pipework

Matteo re-ran and tidied the pipework layout under the boiler. That's the part you'll look at every day, so it matters.

System flush

All the radiators were flushed through to clear out sludge before the new boiler was connected.

Filter and inhibitor

A magnetic filter to catch debris and inhibitor to keep the water clean. Both help the boiler last and keep the guarantee valid.

Thermostat

A programmable wireless thermostat so the heating runs to a schedule that suits the house.

Service reminders

The customer is set up on our automatic reminders, so they'll hear from us when the annual service is due.

What we fitted03

See the job in action

We filmed this one. Here's the install from start to finish.

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The result

Tidy, on time and done to the standard we'd expect from anyone on the team. What made this one special is who did it. We don't only install boilers, we grow engineers.

The video04

Looking for a new boiler in Dunfermline?

We fit Worcester Bosch boilers across Dunfermline, Dalgety Bay, Inverkeithing, South Queensferry, Winchburgh, Kirkcaldy and the rest of Fife, all at a fixed price confirmed after a free survey. If you'd like honest advice and clear pricing, get an online quote or give us a call. We also do boiler servicing and repairs when things go wrong.

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Book online in a couple of minutes or give the office a call, Mon to Fri, 9am to 5pm. We'll tell you what we think, and if the answer is to leave things as they are, we'll say that too.

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