Boiler Cover and Home Care Plans Dunfermline and Fife
Your annual service included every year, booked in for you, with priority when you need us. On the Boiler and Complete plans, repairs, parts and labour are included too, and there are no call-out charges.
Joined in three steps
No call centres and no long contracts to wade through. Join online and we will look after the rest.
Choose your plan and join
Pick the plan that suits your boiler and your budget, then sign up online in minutes. Your plan and your contract are set up automatically, and we email you both straight away.
We book your first visit
We get in touch to arrange your first visit. A Gas Safe registered engineer services the boiler and checks the system over, which is also the health check the plan is based on.
Looked after year round
Your next service is booked in for you, so it is not something to remember. On the Boiler and Complete plans, call us if anything goes wrong and there is no call-out charge. Your documents and history sit in your online account.
Professional, tidy and on time. Trusted heating across Fife.
Every review you see here is from a real Fife customer. Here is why.
Keep your heating looked after all year
Keep your boiler safe, serviced and ready for winter. Select your boiler's age below to see the right plans for you.
Home Care Service
Home Care Boiler
Home Care Complete
Not ready for a plan? You can book a one-off service or repair at our standard rates at any time, with full access to your customer portal.
Important: These are service plans, not insurance. They allow you to spread the cost of maintenance. Excludes pre-existing faults, sludge, and boilers over 10 years old. Subject to an initial health check. 12 month minimum term applies.
Home Care Service
Home Care Boiler 10+
Home Care Complete 10+
Not ready for a plan? You can book a one-off service or repair at our standard rates at any time.
Important: These are service plans, not insurance. They allow you to spread the cost of maintenance. 10+ plans require an initial health check and are subject to parts availability. Excludes pre-existing faults, sludge and scale damage. The £300 beyond economical repair contribution is valid toward a new installation by The Heat Network only. 12 month minimum term applies.
Why choose a Home Care plan?
A Home Care plan spreads the cost of looking after your boiler and heating system across the year, with the annual service booked in for you. Prices and inclusions are stated plainly, and there are no hidden extras.
- Your annual service included every year
- Keeps your manufacturer guarantee valid
- Priority booking for services and call-outs
- No call-out charges on Boiler and Complete
- Your documents and history in one account
Heating engineers across Dunfermline, Fife and beyond
Based in the heart of Dunfermline, just minutes from the M90. Our engineers cover Fife, South Queensferry and Winchburgh daily, with most areas within a 30 minute drive.
View all areasCommon questions about Home Care plans
What each plan includes, what it costs and how the agreement works.
It is a service plan that spreads the cost of looking after your boiler across the year. Your annual service is included on every plan and we book it in for you. On the Boiler and Complete plans, repairs are included too, with parts and labour and no call-out charge. These are service plans, not insurance.
Once a year. We contact you when it is due and book you in, so it is not something you have to remember.
Home Care Boiler and Home Care Complete include breakdowns with parts and labour. Home Care Service is the annual service only, with repairs charged at our standard rates. Every plan gets priority booking when you need us.
Yes. The 10+ plans take boilers between 10 and 15 years old, with an annual service and repairs including parts and labour, capped at £750 per claim. They require an initial health check to confirm the boiler is in good working order and that parts are still available.
Not on Home Care Boiler, Home Care Complete or either of the 10+ plans. When we come out, you pay nothing on top of your monthly payment. Home Care Service is the annual service only, so a repair visit on that plan is charged at our standard rates.
We will tell you plainly when a boiler has reached the point where a repair no longer makes sense. On the 10+ plans we contribute £300 toward a new boiler installed by us. As Worcester Bosch Accredited Installers we can register guarantees of up to 12 years across the Greenstar range, depending on the model.
12 months, after which you are free to continue or cancel.
Your contract and welcome email are generated automatically as soon as payment goes through. We then get in touch to arrange your first visit, where the engineer services the boiler and checks the system over. Your online account holds your documents and your service history.
The full terms for Home Care plans are published here.
Talk to a local heating engineer
Have a question about Home Care, or ready to join? Get in touch and we will reply within one working day.
Office
Scotia House, 5 Dickson Street
Dunfermline, KY12 7SL
Ready to join Home Care?
Join a Home Care plan from £11 a month. Your annual service is included, and on the Boiler and Complete plans there are no call-out charges. Sign up online in minutes.
Join Home Care Or call 01383 660098Join a Home Care plan from £11 a month
Your annual service is included. On the Boiler and Complete plans there are no call-out charges and parts and labour are included. Sign up online in minutes. Gas Safe registered and Worcester Bosch Accredited.
Trusted by 400+ homes across Fife