Our Prices
Every price on this page includes VAT and is what you pay. Services and repair visits are booked and paid online, so there is nothing to sort on the day and no call-out fee on top.
Published prices, inclusive of VAT
Booked and paid online. No call-out fee, no charge for turning up, no price that changes on the day.
| What you book | Price inc VAT |
|---|---|
| Annual boiler service Full safety and combustion checks, magnetic filter clean, certificate emailed the same day. Complete strip down on your first service with us. | £120 |
| Repair visit Diagnosis and the repair where parts allow. Parts quoted before they are fitted. | £120 |
| Landlord gas safety certificate (CP12) Every gas appliance checked, certificate emailed the same day to you and your tenant or agent. | £108 |
| CP12 with a boiler service Both done in one visit, the option most landlords take. | £144 |
| Heat pump service Annual service for air source heat pumps, all major makes, with a written report for your warranty. | £210 |
| Power flush, up to 5 radiators Full system flush, chemicals, inhibitor, water test and a five year sludge-free guarantee. | £500 |
| Power flush, each extra radiator | £35 |
| MagnaClean Pro2 filter fitted Catches sludge before it reaches the boiler. Cleaned at every service. | £175 |
| Microbore surcharge Extra time on 8mm and 10mm pipework. | £75 |
Prices correct at 14 September 2026 and cover homes in our standard service area. Work beyond the visit is quoted before it starts. New boilers are priced individually, see below.
New boilers are priced for your home
A new boiler depends on the house, the boiler position, the flue route and the pipework, so there is no honest single price to publish. Instead, answer a few questions in our online quote tool and you get a guide price in minutes. A free home survey then confirms your fixed price before anything is booked, and it does not change after that.
Every package is a fully fitted like for like combi replacement, including a wireless thermostat, magnetic filter, system flush, new flue and all pipework alterations. Guarantees run from 5 years on the Greenstar 1000 to 12 years on the 8000+. Finance is available, subject to status.
Or spread the cost with Home Care
Keep your boiler safe, serviced and ready for winter. Select your boiler's age to see the right plans.
- Annual boiler service
- Keeps your guarantee valid
- Preferential new boiler pricing
- Online support any time
- No call-out charges
- Annual boiler service
- Boiler and controls repairs, parts and labour
- Preferential new boiler pricing
- No call-out charges
- Annual boiler service
- Boiler, controls, radiators and valves
- Preferential new boiler pricing
Service plans, not insurance. They allow you to spread the cost of maintenance. Excludes pre-existing faults, sludge, and boilers over 10 years old. Subject to an initial health check. 12 month minimum term applies.
- Annual boiler service
- Keeps your guarantee valid
- Preferential new boiler pricing
- Online support any time
- No call-out charges
- Annual boiler service
- Boiler and controls repairs, parts and labour
- £300 toward a new boiler if beyond economical repair
- No call-out charges
- Annual boiler service
- Boiler, controls, radiators and valves
- £300 toward a new boiler if beyond economical repair
Service plans, not insurance. 10+ plans require an initial health check and are subject to parts availability. Excludes pre-existing faults, sludge and scale damage. The £300 contribution is valid toward a new installation by The Heat Network only. 12 month minimum term applies.
Not ready for a plan? Book a one-off service or repair at our standard rates at any time.
What we do not charge for
No call-out fee. The price you book is the price of the visit. We do not add a charge for arriving.
No hourly rate on a booked visit. A service or repair visit is a fixed price. If the work goes beyond it, we quote the extra before we carry on, and you decide.
No charge for a quote. Boiler surveys, quotes and advice are free, including telling you when a repair is not worth it.
No weekend or evening premium. We work Monday to Friday, so there is no out of hours rate to catch you out.
How and when you pay
Services, repair visits and gas safety certificates are paid online when you book. That is how the slot is held, and it means nothing needs sorting at the door.
Larger work such as a new boiler, a power flush or a system upgrade is invoiced after completion, with a deposit for anything over £500. Invoices are emailed rather than handed over on the day, and are due no sooner than seven days after the work is finished.
Home Care plans are monthly by Direct Debit, with a 12 month minimum term.
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Questions about our prices
Do your prices include VAT?
Yes. Every price on this page includes VAT and is the amount you pay.
Is there a call-out fee?
No. A repair visit is a fixed £120 inc VAT which covers the visit and the repair where parts allow. There is no separate charge for coming out.
When do I pay?
Services, repair visits and gas safety certificates are paid online when you book. Larger work is invoiced after completion, with a deposit for jobs over £500.
What if the repair needs more than the visit allows?
We tell you what is needed and what it costs before carrying on. Nothing extra is done or charged without your say so.
Why is there no price for a new boiler?
Because it depends on your home. The online quote tool gives a guide price in minutes and the free survey confirms the fixed price before anything is booked.
Do you charge more for evenings or weekends?
No. We work Monday to Friday, so there is no out of hours premium.
Are these prices the same across Fife?
Yes, across our standard service area, which covers Dunfermline, Kirkcaldy, Dalgety Bay, Rosyth, South Queensferry, Winchburgh and the rest of Fife.
Book at these prices
- Book online
- theheatnetwork.co.uk/book
- Phone
- 01383 660098
- Message us a photo
- hello@theheatnetwork.co.uk
- Office
- Scotia House, 5 Dickson Street, Dunfermline, KY12 7SL
- Hours
- Mon to Fri, 9am to 5pm
