Boiler Servicing in Crossgates
Gas Safe registered engineers servicing all major boiler makes in Crossgates. Book a one off service, or have it included every year with a Home Care plan.
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- Track your engineer on the way
Boiler servicing in Crossgates, backed by 400+ five star reviews
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A proper boiler service, not a quick look
An annual service keeps your boiler safe, keeps it running efficiently and keeps your manufacturer guarantee valid. It is also how small faults get caught before they turn into a January breakdown.
Crossgates is just off the M90, a few minutes east of our Dunfermline office. We service boilers across the village and nearby Hill of Beath and Halbeath. On your first service with us the boiler gets a complete strip down as standard, not a look through the case.
Every service is booked online for £120 inc VAT, or included every year on a Home Care plan. Anything we find is explained plainly and quoted before any extra work starts.

Boiler service or boiler repair?
A boiler service is a planned yearly check, like an MOT for your boiler. The engineer tests it for safety and efficiency, cleans the parts that need it and spots wear before it fails. It is preventive, and it is what keeps your guarantee valid.
A boiler repair is for when something has already gone wrong: no heating, no hot water, a fault code or pressure that keeps dropping. A service does not include repairs, and the Home Care Service plan does not either. The Boiler and Complete plans do.
Not sure which you need? Send us a photo of the boiler display on WhatsApp and we will tell you what to book.
One-off service or Home Care plan?
| Included | One-off service | Home Care Service | Home Care Boiler | Home Care Complete |
|---|---|---|---|---|
| Annual boiler service | £120 per visit | |||
| Keeps your guarantee valid | ||||
| Boiler and controls repairs | Book a repair visit | – | ||
| Radiators, valves and heating controls | Book a repair visit | – | – | |
| Call-out charges | Paid per visit | Standard rates | None | None |
| From | £120 inc VAT | £11 a month | £22 a month | £29 a month |
Home Care plans are service plans, not insurance. 12 month minimum term. Boilers over 10 years old use the 10+ plans. Full terms on the Home Care page.
Ready to book your boiler service?
Pick a two hour slot online and pay up front. Or send us a message on WhatsApp with your postcode and we will book it for you.
Sign up to a Home Care plan when you book and your first service is half price at £60. After that it is included every year.
Home Care plans for your boiler and heating in Crossgates
Keep your boiler safe, serviced and ready for winter. Select your boiler's age to see the right plans.
- Annual boiler service
- Keeps your guarantee valid
- Preferential new boiler pricing
- Online support any time
- No call-out charges
- Annual boiler service
- Boiler and controls repairs, parts and labour
- Preferential new boiler pricing
- No call-out charges
- Annual boiler service
- Boiler, controls, radiators and valves
- Preferential new boiler pricing
Service plans, not insurance. They allow you to spread the cost of maintenance. Excludes pre-existing faults, sludge, and boilers over 10 years old. Subject to an initial health check. 12 month minimum term applies.
- Annual boiler service
- Keeps your guarantee valid
- Preferential new boiler pricing
- Online support any time
- No call-out charges
- Annual boiler service
- Boiler and controls repairs, parts and labour
- £300 toward a new boiler if beyond economical repair
- No call-out charges
- Annual boiler service
- Boiler, controls, radiators and valves
- £300 toward a new boiler if beyond economical repair
Service plans, not insurance. 10+ plans require an initial health check and are subject to parts availability. Excludes pre-existing faults, sludge and scale damage. The £300 contribution is valid toward a new installation by The Heat Network only. 12 month minimum term applies.
Not ready for a plan? Book a one-off service or repair at our standard rates at any time.
How to book a boiler service or repair online
No call centres and no waiting in all day.

Choose a date that suits you and pay online. Prices are published up front and confirmed before we come out, so there is no quote to wait for.

A Gas Safe registered engineer arrives within your two hour window. Anything minor is sorted on the spot, anything larger is quoted before it is fitted.

Your certificate and combustion readings are emailed the same day, and your next service reminder is set automatically.

Worcester Bosch boiler servicing in Crossgates
As a Worcester Bosch Accredited Installer we fit, service and repair the Greenstar range every week, from the 1000 to the 8000+. Our engineers keep up with Worcester Bosch training, so a service from us keeps a Greenstar guarantee valid exactly as the manufacturer expects.
We service every other major make too, whether or not we fitted the boiler. The checks are the same and the certificate is the same.
Vaillant boiler servicing in Crossgates
ecoTEC and ecoFIT boilers serviced to Vaillant's schedule, with the certificate your guarantee needs.
Book a service →Ideal boiler servicing in Crossgates
Logic and Vogue combis and system boilers serviced across Crossgates.
Book a service →Baxi boiler servicing in Crossgates
Baxi and Potterton boilers serviced annually, with a full strip down on your first visit with us.
Book a service →Glow-worm boiler servicing in Crossgates
Energy and Betacom ranges serviced across Crossgates.
Book a service →Viessmann boiler servicing in Crossgates
Vitodens boilers serviced across Crossgates.
Book a service →Any other make
Alpha, Ferroli, Main, Intergas and older boilers of any make. If it runs on gas, we can service it.
Book a service →Servicing all major boiler makes in Crossgates.
Homes and heating in Crossgates
Crossgates grew in the 19th century as a colliers' village surrounded by coal mines, and almost doubled in size between 1841 and 1881.
Mining village homes
The village's older homes date from its mining years. Most have long since been modernised, and we service and repair whatever boiler they run now.
New homes on Old Perth Road
Planning permission was granted in 2025 for 191 new homes on Old Perth Road. A new boiler needs a yearly service by a Gas Safe engineer to keep its guarantee valid.
Every make and age
From older regular boilers to brand new combis, the same full service and the same certificate apply to every boiler in the village.
Boiler servicing in Crossgates and nearby
We cover Crossgates along with Hill of Beath, Halbeath and Cowdenbeath, from our office in Dunfermline. Pick a two hour slot online, or see boiler servicing across Fife.
Frequently asked questions about boiler servicing in Crossgates
What is included in a boiler service?
Flue gas analysis and combustion checks, a gas pressure and tightness test, a check of seals, components and the condensate trap, a magnetic filter clean, and a full strip down on your first service with us. You get a certificate with the live readings emailed the same day.
How much is a boiler service?
£120 inc VAT as a one-off, booked and paid online. On a Home Care plan the annual service is included, and if you join a plan when you book, your first service is half price at £60.
How often should I service my boiler?
Once a year. Manufacturers require an annual service by a Gas Safe registered engineer to keep the guarantee valid, and it is the best way to catch small faults before winter.
Will servicing keep my boiler guarantee valid?
Yes. As long as the service is carried out every year by a Gas Safe registered engineer and recorded, your manufacturer guarantee stays valid. We email the certificate the same day and set your next reminder automatically.
Can you service my boiler if you did not install it?
Yes. We service all major makes including Worcester Bosch, Vaillant, Ideal, Baxi, Glow-worm and Viessmann, whether we fitted the boiler or not.
What happens if you find a problem during the service?
Anything minor is sorted on the spot. Anything larger is explained and quoted before any extra work starts. A service is not a repair, so repairs are booked separately or covered by the Boiler and Complete Home Care plans.
Is it worth servicing a boiler that seems fine?
Yes. Most of the faults we repair in winter started as small problems that a service would have caught, and a boiler that has not been serviced can lose its guarantee. It is also the check that confirms the boiler is burning safely.
What is the difference between a boiler service and a gas safety check?
A service is maintenance on the boiler itself. A gas safety check, or CP12, is the legal safety inspection landlords need every 12 months and covers all gas appliances in the property. We do both, and a CP12 with a service together is £144.
How long does a boiler service take?
Around 90 minutes. You choose a two hour arrival window when you book and get a text when the engineer is on the way.
Do you cover all of Crossgates?
Yes. We cover the whole of Crossgates (KY4 postcodes), along with Hill of Beath, Halbeath, Cowdenbeath and Dunfermline. Enter your postcode when you book online and you will see the slots available.
Will you remind me when my next service is due?
Yes. Your next service reminder is set automatically after every visit, so you will hear from us by email and text when it is coming up. You do not need to keep track of the date yourself.
Book a boiler service in Crossgates
- Book online
- theheatnetwork.co.uk/book
- Phone
- 01383 660098
- Message us a photo
- hello@theheatnetwork.co.uk
- Office
- Scotia House, 5 Dickson Street, Dunfermline, KY12 7SL
- Hours
- Mon to Fri, 9am to 5pm
