Accredited, approved, and trusted
Every review you see here is from a real Fife customer. Here's why.
Covered in three simple steps
No call centres and no long contracts to wade through. Join online and we will look after the rest.
Choose your plan and join
Pick the plan that suits your boiler and your budget, then sign up online in minutes. Secure payment takes two minutes and your cover starts straight away.
We book your first visit
We get in touch to arrange your engineer's first visit. A Gas Safe registered engineer services your boiler and makes sure everything is running safely.
You're covered year round
Your plan is fully active. If anything goes wrong, just call us with no call-out charges. We will also set you up with your online account to manage your plan.
Keep Your Heating Protected Year Round
Keep your boiler safe, serviced and ready for winter. Select your boiler's age below to see the right plans for you.
Home Care Service
Home Care Boiler
Home Care Complete
Not ready for a plan? No problem. You can book a one-off service or repair at our standard rates anytime, with full access to your customer portal.
Important: These are service plans, not insurance. They allow you to spread the cost of maintenance. Excludes pre-existing faults, sludge, and boilers over 10 years old. Subject to initial health check. 12-month minimum term applies.
Home Care Service
Home Care Boiler 10+
Home Care Complete 10+
Not ready for a plan? No problem. You can book a one-off service or repair at our standard rates anytime.
Important: These are service plans, not insurance. They allow you to spread the cost of maintenance. 10+ plans require an initial health check and are subject to parts availability. Excludes pre-existing faults, sludge and scale damage. Repairs capped at £750 per claim. £300 BER contribution valid toward a new installation by The Heat Network only. 12-month minimum term applies.
Why choose a Home Care plan?
Our Home Care plans keep your boiler, heating system and home protected all year round. We focus on honest advice, fast response and clear pricing. With no hidden extras or surprise call-out charges, you get complete peace of mind.
- Save on your bills with annual checks
- Keep your heating system and home safe
- Maintain your boiler warranty validity
- Speedy response and peace of mind
- On demand expert care and support
Heating engineers across Dunfermline, Fife and beyond
Based in the heart of Dunfermline, just minutes from the M90. Our engineers cover Fife, South Queensferry, and Winchburgh daily, with most areas within a 30-minute drive.
View All AreasFrequently Asked Questions
Answers to common questions about our boiler care plans
With our Home Care plans you get peace of mind knowing that if there's any problem with your heating or hot water, we're ready to help. Your annual service is included, and depending on your plan, repairs are covered too. Unlike many other providers, we never charge call-out fees.
Your boiler service is annual. We'll contact you when it's due and book you in right away.
Yes. Home Care Boiler and Complete plans include full breakdown cover with parts and labour. Home Care Service is for your annual service only, with repairs available on a pay-as-you-go basis. All plan customers get priority booking if they need us in a hurry.
Yes. Our 10+ plans cover boilers between 10 and 15 years old with an annual service and repairs including parts and labour, capped at £750 per claim. All 10+ plans require an initial health check to confirm your boiler is in good working order and parts are still available. No call-out charges.
No. Unlike many other companies, we never charge call-out fees on any of our plans. When we come out, you pay nothing extra on top of your monthly payment.
If your boiler reaches the point where it can't be economically repaired, we'll give you honest advice. On our 10+ plans, we contribute £300 toward a new boiler installation. As Worcester Bosch accredited installers, we can offer up to a 12-year guarantee on a new boiler.
12 months, after which you're free to renew or cancel.
After you complete your payment, we'll send you a welcome email and get in touch to arrange your first visit. Our engineer will service your boiler and make sure everything's running safely. We'll also set you up with your online account so you can view documents and manage your plan.
Click here to view the full terms and conditions for our Home Care plans.
Cover your boiler from just £9 a month
Annual service included, no call-out charges, and parts and labour covered. Sign up online in minutes. Gas Safe registered and Worcester Bosch accredited.
Trusted by 400+ homes across Fife
Talk to a local heating engineer
Have a question about Home Care, or ready to join? Get in touch — we’ll reply within one working day.
Office
Lodge House, Priory Lane
Dunfermline, KY12 7DT
Ready to join Home Care?
Cover your boiler from just £9 a month. Sign up online in minutes, with no call-out charges and your annual service included.
Join Home Care Or call 01383 660098