Keep Your Heating Protected Year Round
Keep your boiler safe, serviced and ready for winter. Select your boiler's age below to see the right plans for you.
Home Care Service
Home Care Boiler
Home Care Complete
Not ready for a plan? No problem. You can book a one-off service or repair at our standard rates anytime, with full access to your customer portal.
Important: These are service plans, not insurance. They allow you to spread the cost of maintenance. Excludes pre-existing faults, sludge, and boilers over 10 years old. Subject to initial health check. 12-month minimum term applies.
Home Care Service
Home Care Boiler 10+
Home Care Complete 10+
Not ready for a plan? No problem. You can book a one-off service or repair at our standard rates anytime.
Important: These are service plans, not insurance. They allow you to spread the cost of maintenance. 10+ plans require an initial health check and are subject to parts availability. Excludes pre-existing faults, sludge and scale damage. Repairs capped at £750 per claim. £300 BER contribution valid toward a new installation by The Heat Network only. 12-month minimum term applies.
Why choose a Home Care plan?
Our Home Care plans keep your boiler, heating system and home protected all year round. We focus on honest advice, fast response and clear pricing. With no hidden extras or surprise call-out charges, you get complete peace of mind.
- Save on your bills with annual checks
- Keep your heating system and home safe
- Maintain your boiler warranty validity
- Speedy response and peace of mind
- On demand expert care and support
How to Join Home Care
Getting started takes two minutes. No account needed to sign up.
Choose Your Plan
Pick the plan that suits you and your boiler. Everything's explained clearly, no jargon.
Quick Checkout
Tap "Get Started" and enter your details. Secure payment takes two minutes and your plan starts straight away.
We Book Your First Visit
We'll get in touch to arrange your engineer's first visit. They'll service your boiler and make sure everything's running safely.
You're Covered
Your plan is fully active. If anything goes wrong, just call us. We'll also set you up with your online account to manage your plan.
We work on every make and model
Gas Safe engineers who know their way around all major boiler brands. From Worcester Bosch and Vaillant to Ideal and Baxi, we diagnose fast, fix properly, and keep things safe.
If your heating is playing up, you will get clear pricing, honest advice, and a repair that lasts. No drama. Just a warm home again.
Heating engineers across Dunfermline, Fife and beyond
Based in the heart of Dunfermline, just minutes from the M90. Our engineers cover Fife, South Queensferry, and Winchburgh daily, with most areas within a 30-minute drive.
View All Areas →Frequently Asked Questions
Answers to common questions about our boiler care plans
With our Home Care plans you get peace of mind knowing that if there's any problem with your heating or hot water, we're ready to help. Your annual service is included, and depending on your plan, repairs are covered too. Unlike many other providers, we never charge call-out fees.
Your boiler service is annual. We'll contact you when it's due and book you in right away.
Yes. Home Care Boiler and Complete plans include full breakdown cover with parts and labour. Home Care Service is for your annual service only, with repairs available on a pay-as-you-go basis. All plan customers get priority booking if they need us in a hurry.
Yes. Our 10+ plans cover boilers between 10 and 15 years old with an annual service and repairs including parts and labour, capped at £750 per claim. All 10+ plans require an initial health check to confirm your boiler is in good working order and parts are still available. No call-out charges.
No. Unlike many other companies, we never charge call-out fees on any of our plans. When we come out, you pay nothing extra on top of your monthly payment.
If your boiler reaches the point where it can't be economically repaired, we'll give you honest advice. On our 10+ plans, we contribute £300 toward a new boiler installation. As Worcester Bosch accredited installers, we can offer up to a 12-year guarantee on a new boiler.
12 months, after which you're free to renew or cancel.
After you complete your payment, we'll send you a welcome email and get in touch to arrange your first visit. Our engineer will service your boiler and make sure everything's running safely. We'll also set you up with your online account so you can view documents and manage your plan.
Click here to view the full terms and conditions for our Home Care plans.
Find The Heat Network
Address: The Lodge House, Priory Lane, Dunfermline KY12 7DT
Phone: 01383 660098