Boiler Playing Up? Here's What a Callout Costs

Fixed pricing, fast response, and no hidden fees.

Fixed Price Callout

Boiler Repair Callout

£90 (inc VAT)

Includes engineer callout, full fault diagnosis and the first hour of labour.

£35 per additional half-hour, capped at £400 max labour.

No hidden fees. Most issues fixed within 1–2 hours.

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Bolt-On Deal

Add the Gold Boiler Service

Only £65 when added to a repair visit

This discounted service can only be added during a repair call-out.

We’ll clean the burner, check your heat exchanger, and run full safety tests — all in one visit.

Usual price £109.99 — save £44.99

Add to Repair Booking

Say Hello to The Heat Network — Your Go-To Local Plumbing & Heating Experts

Rated highly by 200+ satisfied customers across Dunfermline & Fife ★★★★★

Read what other locals say about The Heat Network
Boiler Repair - Alternating Sections
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Fast, Reliable Boiler Breakdown & Repairs Across Dunfermline & Fife

When your boiler breaks down, you need someone who will answer the phone, turn up when they say they will, and fix the issue without faffing about. That's us.

We fix most faults on the first visit. No nonsense. No inflated costs. Just solid, local expertise and honest pricing.

With 20+ years of experience, we've seen it all – and we know how to get your home warm again without delay.

Call 01383 660098

Emergency Boiler Call

Is This a Boiler Emergency?

Some boiler problems need immediate attention, while others can wait until normal working hours. Here's how to tell the difference:

Call Us During Business Hours If:

  • You can smell gas anywhere in your home
  • Your boiler is making loud banging or violent vibrating noises
  • You can see water leaking from your boiler
  • Your carbon monoxide detector is alarming
  • You have no heating or hot water in freezing weather

Can Wait for Next Working Day:

  • Boiler showing an error code but running safely
  • Radiators not heating evenly
  • Boiler pressure slightly low but still working
  • Minor efficiency issues or higher bills
  • Intermittent problems that come and go

If you smell gas, call the Gas Emergency Service immediately: 0800 111 999

For heating emergencies during business hours, call us. We'll give you honest advice and prioritise urgent situations.

Call 01383 660098

Common Boiler Problems We Fix Every Day

No Heating or Hot Water

This is the most common emergency call we receive, especially during Scottish winters. The causes range from simple fixes to complex component failures.

Low Boiler Pressure

Boiler pressure dropping below 1 bar is extremely common and often simple to resolve. However, the underlying cause might need professional attention.

Boiler Error Codes

Modern boilers display error codes to help identify problems. Never ignore error codes. They're your boiler's way of telling you something's wrong.

Our engineers carry common parts for Worcester Bosch, Vaillant, Ideal, and Baxi boilers, so we can often complete repairs in one visit.

View Fault Code Guide

Boiler Diagnostic Tools
Local engineer fixing boiler

Local Engineer. Transparent Rates.

We're based in Dalgety Bay and cover Dunfermline, Kirkcaldy, and surrounding areas. You're not calling a call centre or a big firm – just a qualified heating engineer who takes pride in getting it right.

Our Pricing:

  • Callout: £90 (includes diagnosis + first hour)
  • Additional time: £35 per half-hour
  • Maximum labour: £400 (we cap our charges)
  • No hidden fees: What we quote is what you pay

Business Hours: Monday-Friday 8:30 AM - 5:00 PM. We prioritise urgent heating problems and aim to respond within 2 hours during business hours.

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What to Expect During Your Repair Visit

Our Repair Process:

  1. Safety first – We check for gas leaks and immediate dangers
  2. Full diagnosis – Using professional equipment to identify the problem
  3. Clear explanation – We explain what's wrong in plain English
  4. Honest advice – Repair vs replace recommendations
  5. Quality repair – Using manufacturer-approved parts
  6. System testing – Making sure everything works properly
  7. Clean finish – We tidy up and dispose of waste

After the Repair:

✓ Service record with warranty details
✓ 12-month guarantee on our workmanship
✓ Advice on preventing future problems

Call 01383 660098

Boiler Repair Process
Gas Safe Registered Engineer

Gas Safe Registered & Fully Insured

All our engineers are Gas Safe registered and carry ID cards. We're legally qualified to work on gas appliances and trained in emergency procedures.

Our Credentials:

✓ Gas Safe Registration: 626544
✓ Individual Engineers: All carry personal qualifications
✓ Insurance: Full public liability coverage

If You Smell Gas:

  1. Don't use electrical switches
  2. Open windows and doors
  3. Turn off gas at the meter if safe
  4. Call Gas Emergency Service: 0800 111 999
  5. Call us during business hours once given all-clear

Gas Safe Information

Ready to Get Your Boiler Fixed?

Don't let boiler problems leave you cold. Call us during business hours for fast, reliable repair.

01383 660098

Monday-Friday 8:30 AM - 5:30 PM

Fixed £90 callout – no surprises
Priority response for urgent problems
17+ years experience
All major brands
Gas Safe registered
Work guaranteed

Serving Dunfermline, Kirkcaldy, Glenrothes, and throughout central Fife with honest, reliable boiler repair services.

Boiler Repair Complete