Boiler Playing Up? Here's What a Callout Costs
Fixed pricing, fast response, and no hidden fees.
Boiler Repair Callout
£90 (inc VAT)
Includes engineer callout, full fault diagnosis and the first hour of labour.
£35 per additional half-hour, capped at £400 max labour.
No hidden fees. Most issues fixed within 1–2 hours.
Book Your RepairAdd the Gold Boiler Service
Only £65 when added to a repair visit
This discounted service can only be added during a repair call-out.
We’ll clean the burner, check your heat exchanger, and run full safety tests — all in one visit.
Usual price £109.99 — save £44.99
Add to Repair BookingSay Hello to The Heat Network — Your Go-To Local Plumbing & Heating Experts
Rated highly by 200+ satisfied customers across Dunfermline & Fife ★★★★★

Fast, Reliable Boiler Breakdown & Repairs Across Dunfermline & Fife
When your boiler breaks down, you need someone who will answer the phone, turn up when they say they will, and fix the issue without faffing about. That's us.
We fix most faults on the first visit. No nonsense. No inflated costs. Just solid, local expertise and honest pricing.
With 20+ years of experience, we've seen it all – and we know how to get your home warm again without delay.

Is This a Boiler Emergency?
Some boiler problems need immediate attention, while others can wait until normal working hours. Here's how to tell the difference:
Call Us During Business Hours If:
- You can smell gas anywhere in your home
- Your boiler is making loud banging or violent vibrating noises
- You can see water leaking from your boiler
- Your carbon monoxide detector is alarming
- You have no heating or hot water in freezing weather
Can Wait for Next Working Day:
- Boiler showing an error code but running safely
- Radiators not heating evenly
- Boiler pressure slightly low but still working
- Minor efficiency issues or higher bills
- Intermittent problems that come and go
If you smell gas, call the Gas Emergency Service immediately: 0800 111 999
For heating emergencies during business hours, call us. We'll give you honest advice and prioritise urgent situations.
Common Boiler Problems We Fix Every Day
No Heating or Hot Water
This is the most common emergency call we receive, especially during Scottish winters. The causes range from simple fixes to complex component failures.
Low Boiler Pressure
Boiler pressure dropping below 1 bar is extremely common and often simple to resolve. However, the underlying cause might need professional attention.
Boiler Error Codes
Modern boilers display error codes to help identify problems. Never ignore error codes. They're your boiler's way of telling you something's wrong.
Our engineers carry common parts for Worcester Bosch, Vaillant, Ideal, and Baxi boilers, so we can often complete repairs in one visit.


Local Engineer. Transparent Rates.
We're based in Dalgety Bay and cover Dunfermline, Kirkcaldy, and surrounding areas. You're not calling a call centre or a big firm – just a qualified heating engineer who takes pride in getting it right.
Our Pricing:
- Callout: £90 (includes diagnosis + first hour)
- Additional time: £35 per half-hour
- Maximum labour: £400 (we cap our charges)
- No hidden fees: What we quote is what you pay
Business Hours: Monday-Friday 8:30 AM - 5:00 PM. We prioritise urgent heating problems and aim to respond within 2 hours during business hours.
What to Expect During Your Repair Visit
Our Repair Process:
- Safety first – We check for gas leaks and immediate dangers
- Full diagnosis – Using professional equipment to identify the problem
- Clear explanation – We explain what's wrong in plain English
- Honest advice – Repair vs replace recommendations
- Quality repair – Using manufacturer-approved parts
- System testing – Making sure everything works properly
- Clean finish – We tidy up and dispose of waste
After the Repair:
✓ Service record with warranty details
✓ 12-month guarantee on our workmanship
✓ Advice on preventing future problems


Gas Safe Registered & Fully Insured
All our engineers are Gas Safe registered and carry ID cards. We're legally qualified to work on gas appliances and trained in emergency procedures.
Our Credentials:
✓ Gas Safe Registration: 626544
✓ Individual Engineers: All carry personal qualifications
✓ Insurance: Full public liability coverage
If You Smell Gas:
- Don't use electrical switches
- Open windows and doors
- Turn off gas at the meter if safe
- Call Gas Emergency Service: 0800 111 999
- Call us during business hours once given all-clear
Ready to Get Your Boiler Fixed?
Don't let boiler problems leave you cold. Call us during business hours for fast, reliable repair.
01383 660098
Monday-Friday 8:30 AM - 5:30 PM
✓ Fixed £90 callout – no surprises
✓ Priority response for urgent problems
✓ 17+ years experience
✓ All major brands
✓ Gas Safe registered
✓ Work guaranteed
Serving Dunfermline, Kirkcaldy, Glenrothes, and throughout central Fife with honest, reliable boiler repair services.
