01383 660098 Book Online
Exports-17 - Copy
  • Boiler Install
  • Service
  • Repair
  • Heat Pump
  • Book Online
  • Boiler Install
  • Service
  • Repair
  • Heat Pump
  • Book Online
  • Power Flushing & Radiator Repairs
  • Smart Thermostats
  • Gas Safety Certificates CP12
  • Heat Pump Servicing
  • Worcester Bosch Installers
  • Reviews
    • Reviews and Feedback
    • How to leave a review
  • Our Work
  • Our Prices
    • Boiler Servicing & Repair Prices
  • Helpful Advice | Blog
    • Helpful Advice | Blog
    • Boiler Fault Code Guide
    • FAQ
  • Contact Us
    • Get In Touch
  • About Us
    • Company Profile
    • Worcester Bosch Installers
    • Areas We Cover

Privacy Policy for The Heat Network Ltd

At The Heat Network Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

a. Personal Information

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information (if applicable)

b. Non-Personal Information

  • IP address
  • Browser type
  • Device information

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Notify you about changes to our services
  • Respond to inquiries and customer support requests
  • Send promotional and marketing communications (with your consent)
  • Conduct analytics to improve our website and services

3. Disclosure of Your Information

We may share your personal data under the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect and defend our rights or property

4. Security

We use industry-standard security measures to protect your data from unauthorised access, alteration, or loss. However, no online method is 100% secure and we cannot guarantee absolute protection.

5. Your Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of receiving marketing emails

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with the updated effective date. Please review this page regularly.

7. Contact Us

If you have any questions about this Privacy Policy, contact us at hello@theheatnetwork.co.uk.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

The Heat Network logo

Gas Safe registered heating engineers serving Dunfermline, Fife, and The Lothians. We specialise in boiler installation, boiler servicing, central heating repairs, and heat pump systems—keeping homes warm with expert service and transparent pricing.

Contact

Unit 33, 15 Pitreavie Court, Dunfermline, KY11 8UU

01383 660098

hello@theheatnetwork.co.uk

Mon–Fri: 8.30am–5.00pm

Services

Emergency Boiler Repairs Annual Boiler Service New Boiler Installation Boiler Care Plans Heat Pump Services Landlord Safety Checks Heating System Care

Company

About Us Areas We Cover Customer Reviews Blog & Advice Pricing Contact

Support

FAQs Privacy Policy Terms & Conditions

© 2019–2025 The Heat Network Ltd. SC624367 Privacy Policy | Terms & Conditions

