Call Us
Urgent breakdown? Call our engineers directly:
01383 660098
Email Us
For quotes & general advice:
hello@theheatnetwork.co.uk
Our Office
The Lodge House
Priory Lane
Dunfermline, KY12 7DT
View on Map
Opening Hours
Mon - Fri: 9.00am - 5.00pm
Sat - Sun: Closed
(24/7 Booking Online)
Book Online Now
Areas We Cover
We are proud to be a truly local business. Our engineers are based in Dunfermline and cover the entire Fife and Lothians region.
- ✓ Dunfermline
- ✓ Dalgety Bay
- ✓ Rosyth
- ✓ Inverkeithing
- ✓ Kirkcaldy
- ✓ Cowdenbeath
- ✓ South Queensferry
- ✓ Winchburgh
Find The Heat Network
Address: The Lodge House, Priory Lane, Dunfermline KY12 7DT
Phone: 01383 660098
Contact FAQs
Questions about getting in touch, visiting our office, and response times
The fastest way to secure a slot is via our Online Booking System. It is live 24/7, shows you real-time availability, and allows you to confirm a boiler service or repair appointment instantly without waiting on hold.
No. If you have a gas leak, uncontrollable water leak, or complete loss of heating in winter, please call us immediately on 01383 660098. Emails are checked regularly, but a phone call ensures we can triage your emergency straight away.
Yes, we have a physical office in the heart of Dunfermline. You can find us at The Lodge House, Priory Lane, Dunfermline, KY12 7DT. We are usually in the office from 8:30am to 5:00pm, but it is always best to call ahead in case the team is out on site surveys.
Our standard office and engineer hours are Monday to Friday, 8:30am – 5:00pm. However, our online booking system is open 24 hours a day if you need to schedule an appointment for the following week.
We cover the whole of Fife and the Lothians. Our main service areas include Dunfermline, Dalgety Bay, Rosyth, Inverkeithing, Kirkcaldy, Cowdenbeath, Burntisland, South Queensferry, Winchburgh, and Kirkliston. If you are unsure, just give us a call.
For standard services and repairs, yes—our prices are fixed (£108 for service/repair). For new boiler installations or heat pumps, we can give a rough estimate over the phone, but we will need to visit your property to give you an accurate, guaranteed written quote.