Boiler cover in Dunfermline from £11 a month
Home Care plans with your annual boiler service included, plus breakdown repairs, parts and labour on Home Care Boiler and Home Care Complete. Looked after by the same local Gas Safe registered engineers in Dunfermline.
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More than an annual boiler service
Home Care spreads the cost of looking after your heating into one monthly payment, from the local team that already knows your boiler.
Annual boiler service
A full service every year, keeping the boiler safe, efficient and its manufacturer guarantee valid. Certificate emailed the same day.
Repairs included
Home Care Boiler includes boiler repairs and Home Care System includes repairs to radiators, valves and controls, with parts and labour.
The whole system looked after
Home Care Complete covers both: the boiler, plus radiators, valves and heating controls.
Preferential new boiler pricing
Every member gets preferential pricing on a new Worcester Bosch boiler, and the 10+ plans add £300 toward a replacement if yours is beyond economical repair.
Choose your Home Care plan
From £11 a month. Every plan includes your annual service. Choose your heating to see the plans that fit.
Home Care Service
- Annual boiler serviceincluded
- Boiler repairs, parts and labournot included
- Repairs to radiators, valves and controlsnot included
- Preferential price on a new Worcester Bosch boilerincluded
- Online chat, day or nightincluded
Home Care System
- Annual boiler serviceincluded
- Boiler repairs, parts and labournot included
- Repairs to radiators, valves and controlsincluded
- Preferential price on a new Worcester Bosch boilerincluded
- Online chat, day or nightincluded
Home Care Boiler
- Annual boiler serviceincluded
- Boiler repairs, parts and labourincluded
- Repairs to radiators, valves and controlsnot included
- Preferential price on a new Worcester Bosch boilerincluded
- Online chat, day or nightincluded
Home Care Complete
- Annual boiler serviceincluded
- Boiler repairs, parts and labourincluded
- Repairs to radiators, valves and controlsincluded
- Preferential price on a new Worcester Bosch boilerincluded
- Online chat, day or nightincluded
Service plans, not insurance. Your first service is included and is also our check that your boiler can go on the plan, which starts once it passes. Excludes pre-existing faults and sludge. Home Care Boiler and Home Care Complete are for boilers under 10 years old. Home Care Service does not include repairs; repair visits are charged at our standard rate. Home Care System excludes boiler breakdowns, which stay covered by your manufacturer warranty where one applies. 12 month minimum term.
Home Care Service
- Annual boiler serviceincluded
- Boiler repairs, parts and labournot included
- Repairs to radiators, valves and controlsnot included
- Preferential price on a new Worcester Bosch boilerincluded
- Online chat, day or nightincluded
Home Care System
- Annual boiler serviceincluded
- Boiler repairs, parts and labournot included
- Repairs to radiators, valves and controlsincluded
- Preferential price on a new Worcester Bosch boilerincluded
- Online chat, day or nightincluded
Home Care Boiler 10+
- Annual boiler serviceincluded
- Boiler repairs, parts and labourincluded
- Repairs to radiators, valves and controlsnot included
- £300 toward a new Worcester Bosch boilerincluded
- Online chat, day or nightincluded
Home Care Complete 10+
- Annual boiler serviceincluded
- Boiler repairs, parts and labourincluded
- Repairs to radiators, valves and controlsincluded
- £300 toward a new Worcester Bosch boilerincluded
- Online chat, day or nightincluded
Service plans, not insurance. Your first service is included and is also our check that your boiler can go on the plan, which starts once it passes. 10+ plans are subject to parts availability. Excludes pre-existing faults, sludge and scale damage. The £300 contribution is toward a new installation by The Heat Network only. Home Care Service does not include repairs; repair visits are charged at our standard rate. Home Care System excludes boiler breakdowns. 12 month minimum term.
Home Care Heat Pump
- Annual heat pump serviceincluded
- PDF service recordincluded
- Priority bookingincluded
- Repair visits £120, not £150member price
- Online chat, day or nightincluded
- Repairs not included
Service plans, not insurance. Your first service is included and is also our check that your heat pump can go on the plan, which starts once it passes. Repair visits are £120 for members instead of £150, with parts quoted separately. Excludes pre-existing faults. 12 month minimum term.
Not sure which plan fits?
Answer a few quick questions and we'll recommend one.
Not ready for a plan? Book a one-off service or repair at our standard rates. Boiler over 15 years old? Home Care Service and Home Care System are open to boilers of any age.
Compare the plans
Every plan includes your annual service. The difference is what happens when something goes wrong.
| What you get | Home Care Service | Home Care System | Home Care Boiler | Home Care Complete |
|---|---|---|---|---|
| Annual boiler service | ||||
| Keeps your guarantee valid | ||||
| Online support and customer portal | ||||
| Preferential new boiler pricing | ||||
| Boiler repairs, parts and labour | – | – | ||
| Radiators, valves and heating controls | – | – | ||
| Boilers under 10 years | £11 a month | £19 a month | £22 a month | £29 a month |
| Boilers 10 to 15 years | £11 a month | £19 a month | £32 a month | £39 a month |
| £300 toward a new boiler if beyond repair (10+ plans) | – | – |
Home Care Service and Home Care System take boilers of any age. Home Care Boiler and Home Care Complete take boilers up to 15 years old. Full terms are under the plans above.
Predictable costs, from a team you already know
A one-off service is £120 and a repair visit is £120 before parts. Home Care turns that into a fixed monthly payment, so a cold morning in January is a phone call rather than a bill.
You are looked after by the same local engineers year after year. Your service history is on your customer portal, your next service is booked automatically, and if your plan covers a repair, parts and labour are included.
Dunfermline is our home town, and our office is on Dickson Street in the city centre. Homes here run from stone-built Victorian houses and tenements near the centre to the large estates on the east side of the city.
How joining works
Three steps, all online, no paperwork.
Choose your plan, tell us the boiler's age, pick a date for your first service and save a card on a secure Stripe page. Nothing is paid at sign-up.
Your first visit is a full strip down service, and also our check that your boiler can go on the plan. Once it passes, your plan and monthly payments start. If it needs a repair first, we send you a quote and the plan starts once the repair is done.
Your service is booked automatically each year, your records sit in your portal, and if something goes wrong you call us and we come out.
Home Care in Dunfermline, backed by 400+ five star reviews
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Homes and heating in Dunfermline
Dunfermline is Scotland's ancient capital, home to Dunfermline Abbey and Palace and the birthplace of Andrew Carnegie. It was made a city in 2022.
Around the city centre
Stone-built Victorian and Edwardian houses, flats and tenements sit around the centre, the Abbey and Pittencrieff Park. Some still run a regular or system boiler with a hot water cylinder.
Established estates
Areas such as Abbeyview, Touch, Garvock and Pitcorthie were built through the second half of the last century, with homes running every make and age of boiler.
The east of the city
Duloch, Halbeath and the newer estates on the east side are mostly recent builds, where many boilers are still inside their manufacturer guarantee.
We cover every part of Dunfermline, including Abbeyview, Duloch, Halbeath, Pitcorthie, Pitreavie, Garvock, Touch, Bellyeoman, Baldridgeburn, Wellwood, Woodmill, Townhill, Masterton and Brucefield.
Home Care plans for Dunfermline homes
Dunfermline has century-old stone houses on newer boilers and brand new homes in the east, so the right plan depends on the boiler's age.
Older homes near the centre
Older regular and system boilers have more parts to go wrong, so a plan that includes repairs is worth a look.
Flats and tenements
Most flats have a combi in a cupboard. Every plan includes the annual service.
New builds in the east
A boiler still under guarantee needs its yearly service to stay covered. Every plan includes it.
Guides that might help
Plain answers to the questions we get asked most.
- Is boiler cover worth it? An honest answer
- Do I need a boiler service to keep my guarantee?
- How much does a boiler service cost in Fife?
- Should I repair or replace my boiler?
Every price we charge is on Our Rates, VAT included.
Other services in Dunfermline
Everything else we do in Dunfermline.
- Boiler servicing in Dunfermline
- Boiler repairs in Dunfermline
- New boilers in Dunfermline
- Plumbers in Dunfermline
- Power flushing in Dunfermline
- Unvented cylinders in Dunfermline
- Smart thermostats in Dunfermline
- Landlord gas safety certificates in Dunfermline
- Landlord boiler cover in Dunfermline
- Heat pump servicing in Dunfermline
- Air conditioning in Dunfermline
Frequently asked questions about Home Care in Dunfermline
What is Home Care?
A monthly service plan from The Heat Network that includes your annual boiler service. Home Care System adds repairs to radiators, valves and controls, Home Care Boiler adds boiler repairs, and Home Care Complete covers both, with parts and labour. It's not insurance.
Who is it for?
Any homeowner in Dunfermline with a gas boiler. Home Care Service and Home Care System take boilers of any age, and Home Care Boiler and Home Care Complete need a boiler under 15 years old. Landlords can add rental properties too.
Does Home Care include repairs?
Home Care Service covers the annual service only. Home Care System adds repairs to radiators, valves and heating controls. Home Care Boiler adds boiler repairs, parts and labour. Home Care Complete covers both. Home Care System is mainly for a boiler still under its manufacturer guarantee, which looks after the boiler itself.
Is Home Care insurance?
No. It is a maintenance and service plan run by our own engineers, designed to keep your heating looked after and spread the cost. It is not an insurance policy.
What happens at the first visit?
Your first visit is a full strip down service, and also our check that your boiler can go on the plan. Once it passes, your plan and monthly payments start. If your boiler needs a repair before it can go on a plan, we will send you a quote to get it ready for your plan. Your plan starts once the repair is done. If you choose not to go ahead with the quoted repair, you pay £120 for the service. If a burner gasket or seal set needs replacing at the first visit, it is £27 inc VAT, as the plan has not started yet.
My boiler is over 10 years old. Can I join?
Yes. Boilers 10 to 15 years old can join Home Care Boiler 10+ at £32 a month or Home Care Complete 10+ at £39 a month, which include £300 toward a new boiler if yours is beyond economical repair. Over 15 years, Home Care Boiler and Home Care Complete aren't available, but Home Care Service and Home Care System are open to boilers of any age.
Will it keep my Worcester Bosch guarantee valid?
Yes. The annual service is carried out by Gas Safe registered engineers and recorded, which is what the manufacturer requires.
Do I have to be an existing customer?
No. Anyone can join, and it works the same way for new and returning customers. Nothing is paid at sign-up, and your first service is included.
Is there a minimum term?
Yes, 12 months. After that the plan continues monthly and you can cancel at any time.
When is my first service due?
You choose the date when you join online, or when you book a service and choose Home Care. If you join by phone on 01383 660098, we book it with you. If we installed a new Worcester Bosch boiler for you with Warranty Booster, your plan starts on the commissioning date instead.
Do you cover all of Dunfermline?
Yes. Home Care covers the whole of Dunfermline (KY11 and KY12 postcodes), along with Rosyth, Crossford and Dalgety Bay. Join online and choose the date for your first service. Nothing is paid at sign-up.
Can I join when you come to service my boiler?
Yes. Book a service online and choose to join Home Care at the same time, so the service you book becomes the first one on your plan.
Does Home Care cover sludge problems in an older Dunfermline house?
No. Sludge and pre-existing faults are excluded. If the first visit finds sludge, we quote a flush before the plan starts.
I've just bought a new build in Dunfermline. Which plan should I pick?
Home Care System is made for boilers still inside their guarantee. It keeps the yearly service booked, which the guarantee needs, and covers radiators, valves and controls.
More questions? See our frequently asked questions, or call the office on 01383 660098.
Join a Home Care plan from £11 a month
Your annual service is included, and Home Care System, Home Care Boiler and Home Care Complete add repairs with parts and labour. Sign up online in minutes.
Book a one-off service or repair at our standard rates at any time, with full access to your customer portal.