Annual Boiler Service & Safety Maintenance
Keep your warranty valid, your home safe, and your bills low with our comprehensive annual check.
Clear, Fixed-Price Service Packages
Choose the level of cover that suits your system
FULL BOILER
SERVICE
Deep clean of burner and heat exchanger. A full maintenance service that reduces breakdown risk, restores performance, and keeps your warranty protected.
ANNUAL
SERVICE
Annual safety check with essential preventative maintenance. Ideal for keeping your boiler running safely and spotting early faults before they turn into bigger issues.
SAFETY
INSPECTION
Safety inspection with no servicing. Ideal for landlords needing compliance only visit.
CP12 +
SERVICE
Gas safety certificate plus silver service in one visit. Back boilers and gas fires not included.
Say hello to The Heat Network, your local central heating and boiler specialists
Rated highly by 300+ satisfied customers across Fife & Lothians ★★★★★
Your Trusted Local Family Business
Keep your boiler performing at its best with an annual service from The Heat Network. We service all major brands across Fife & The Lothians with checks that cover combustion efficiency, safety devices and heat exchanger condition.
We do not rush services. Proper testing, calibration and cleaning take time. Live flue gas readings, pressure checks and control testing are standard so your boiler runs safely and efficiently.
Whether your boiler is new or over ten years old, an annual service protects efficiency, reduces running costs, maintains your warranty and helps prevent winter breakdowns.
What is included in a boiler service?
Your service includes inspection and maintenance of all key components affecting safety, reliability and efficiency.
Gold Boiler Service
Deep clean with full safety and efficiency checks
- Visual inspection of casing, flue and pipework
- Deep clean of burner and heat exchanger
- Flue gas analysis and combustion check
- Electrical and component checks
- Safety devices tested
- Gas pressure verified
- System pressure and leak test
- Expansion vessel charge checked
- Controls and thermostats checked
- Condensate trap and pipework inspected
- Flue terminal inspected for blockages or damage
- Full heating and hot water function test
- Written service report and recommendations
- Benchmark updated where applicable
Silver Boiler Service
Annual safety and efficiency check
- Visual inspection of boiler and flue
- Safety device testing
- Combustion analysis
- Gas pressure verified
- System pressure test
- Expansion vessel charge checked
- Condensate trap checked
- Flue terminal inspection
- Controls and thermostat checks
- Service report with recommendations
- Benchmark updated where applicable
Why regular boiler servicing matters
Lower running costs, fewer headaches, and a safer home. Here is what an annual service does for you.
Protects your warranty
We keep the Benchmark correct so you keep the cover intact. Manufacturers expect a yearly service.
Maintains efficiency
A clean burner and heat exchanger help the boiler use less gas for the same comfort.
Prevents breakdowns
We spot early wear long before it becomes a cold snap emergency.
Keeps your home safe
We run full combustion tests and flue checks for safe operation.
Extends boiler life
Keeping pressures correct and cleaning key parts reduces long term strain.
Lowers running costs
A well maintained boiler uses less gas and keeps heat steadier.
What to expect during your service visit
A clear process from arrival to sign-off so you know exactly what happens and why.
Welcome
Arrival and ID check
Our engineer arrives in a marked vehicle, shows Gas Safe ID, and lays floor protection before work begins.
Assessment
Initial visual inspection
Checks on casing, flue route, pipework and the surrounding area for leaks or obvious faults.
Protection
Safety testing
Safety devices tested including pressure relief, overheat protection, and flame supervision.
Analysis
Combustion analysis
Live flue readings for CO, CO₂ and temperature to confirm safe, efficient burner operation.
Maintenance
Component inspection and cleaning
Gold service only: burner removed and cleaned, heat exchanger inspected, connections and sensors checked.
Verification
System checks
Gas pressure and flow verified, system pressure and expansion vessel set, controls tested for correct response.
Performance
Function testing
Heating and hot water cycled. We confirm radiators heat evenly and hot water reaches temperature.
Completion
Documentation
Service report with results and recommendations. Benchmark updated for warranty records.
After the service you receive
- Written service report with key test results
- Updated Benchmark certificate
- Clear advice if any issues are found
- Reminder when your next service is due
Typical duration: Standard service 45 to 60 minutes. Gold service 60 to 90 minutes.
Book your serviceGas Safe registered and fully insured
Qualified engineers, correct documentation, and cover in place for your peace of mind.
Our credentials
- Gas Safe Registration: 626544
- Individual engineers: all hold personal Gas Safe qualifications and carry ID
- Insurance: full public liability cover
- Ongoing training: regular updates on new boiler technology and safety standards
- Documentation: Benchmark updated and a written service report issued at every visit
If you smell gas
- Do not use electrical switches or flames
- Open doors and windows for ventilation
- Turn off gas at the meter if safe to do so
- Call the Gas Emergency Service on 0800 111 999
- Contact us during business hours once you have the all clear
Areas we cover for boiler servicing
Local engineers across Fife and West Lothian with fast appointments and two hour arrival windows.
Frequently asked questions
If you do not see your question here, get in touch and we will help.